Membership Benefits

Your SOCAP membership entitles you to a wide variety of products, services, benefits and special discounts. Below is a list of the various offers available to active SOCAP members:

• SOCAP Communities — SOCAP offers many ways for members to get involved in groups that pertain specifically to the type of work they do. The following SOCAP Community categories are available to help members customize their memberships:

Industry Communities — Allow members to connect with colleagues through industry-specific networking opportunities. Members may participate in one of six current Industry Communities: Automotive, Food & Beverage, Household & Personal Care, Retail & Consumer Goods, Healthcare and Travel & Hospitality. To learn more about SOCAP's Industry Communities, see the Industry Communities FAQs page.

Canada Community — Focuses on market trends, customer practices and legislative rules that pertain to the Canadian consumer. The SOCAP Canada Community is free to join.

Executive Community — Open to members in senior-most customer care positions within their companies.

• Chapter Membership — Provides opportunities to connect with other SOCAP members at the regional level. SOCAP Chapters provide a venue for meeting other local customer care professionals and sharing insights, ideas and best practices. Chapters also provide invaluable education to members through programs and events.

• Special Pricing on SOCAP Events and Publications — Receive discounts on SOCAP events, including the Annual Conference, Symposium, Chapter Events and Webinars. Members also enjoy discounts on all SOCAP publications, research data, benchmarking studies and other resources.

• SOCAP Webinars — Includes dynamic guest speakers and industry experts presenting on relevant customer care topics and trends. SOCAP Webinars are a great way to participate in educational programs while reducing travel costs.

• Customer Relationship Management (CRM) Magazine — Receive SOCAP’s quarterly magazine CRM, focusing on issues, trends and strategies unique to the customer care profession.

• SOCAP Membership Directory — Get a complete listing of the SOCAP Membership Directory along with contact information for customer care professionals. Directories are available in print and online.

• Mentoring Program — Take advantage of the Mentoring Program! New members can connect with senior SOCAP members and committee leaders for access to exclusive networking opportunities.

• SOCAP Online — Our ever-growing website gives you access to research, tools and other information on a daily basis. Among other things, these resources include SOCAP's Online Bookstore featuring publications and intellectual property owned by SOCAP and written by top scholars in the Consumer Affairs profession.

• SOCAP Career Link — SOCAP members can use this outstanding resource to post job listings or search for job openings. SOCAP’s Career Link is ideal for both employers looking to hire and individuals hunting for jobs.

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