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| Chapter | President | Title | Company | Contact |
| CHICAGO | Kim McMiller | Associate Director, KNA Consumer Relations | Kraft Foods, Inc. | (847) 646-2402 www.chicagosocap.org |
| FLORIDA | Rita Wood | President/Managing Consultant | Network Direct, Inc. | (818) 778-4680 |
| GEORGIA | Darlene Geller-Stoff |
President | Direct Communication Specialists | (770) 740-8306 www.socapga.org |
| GREAT LAKES | Paul Anker | Account Manager | The OAS Group | (248) 434-5062 www.socapgreatlakes.org |
| HEARTLAND | Cindy Fritton | Manager, Consumer Affairs (Training and QA) | ConAgra Foods | (402) 240-7171 http://www.socaphland.org/ |
| INDIANA | Bob Braun | President |
Revelant Technologies | (317) 507-9497 socapindy.org |
| MINNESOTA | Karen Brill | Owner/President | Karen E. Brill Consulting |
(651) 451-3499 |
| NEW ENGLAND | Ronna Caras | President | Caras Training |
(978) 531-2022 socapnewengland.org |
| NEW YORK CHAPTERS | ||||
| NEW YORK METROPOLITAN | Dawn Kirspel | Director of Operations | The Center for Client Retention | (973) 258-9346 www.nymetrochapter.org |
| CENTRAL NEW YORK | Contact the SOCAP national office for more information. | |||
| NORTHWEST REGIONAL | Adam Oberweiser | Analysis Manager |
The Clorox Company | (510) 271-7609 www.nwsocap.org |
OHIO | Contact the SOCAP national office for more information. |
| PENNSYLVANIA CHAPTERS | ||||
| GREATER PHILADELPHIA | Kelly Smedley | Director, Business Development |
DialAmerica |
(717) 393-8492 www.gphl-socap.org |
| PITTSBURGH | Contact the SOCAP national office for more information. | |||
| SOUTHWEST REGIONAL | Karen Simmons | Manager, Consumer Affairs | Yokohama Tire Corporation | (800) 423-4544 Ext. 3878 www.socapsrcchapter.org |
| ST. LOUIS GATEWAY | Contact the SOCAP national office for more information. |
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| TEXAS CHAPTERS | ||||
| DALLAS-FT. WORTH | Jason Rodriguez | Senior Customer Strategy Specialist | Working Solutions | (972) 202-5678 geocities.com/socapdfwchapter |
| HOUSTON | Daniel Thompson |
Manager-Offshore/Alliance Customer Care | Continental Airlines | (832) 235-1803 |
| WASHINGTON, D.C. AREA | Jeff Maszal | Principal | JLMConsultants | (703) 980-1677 |
| WISCONSIN | John Cronce | Manager, Contact Center | Jockey International, Inc. | (262) 653-3743 www.socapwi.org |
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