Join us in January for SOCAP Canada’s Business Meeting and hear how Minute Maid recruited the entire organization to improve customer loyalty to their brands.
Mark your calendar now for SOCAP Canada’s February Business Meeting on Tuesday, February 20th and participate in group discussions on the consumer insight tools you already have and how you can use them to promote your department as the company expert on consumer insight.
At our AGM in November, Lou Garcia, Executive Director for the Society of Consumer Affairs Professionals in Business explained SOCAP Canada’s role in the newly formed SOCAP International. SOCAP Canada officially became a member of SOCAP International in September 2000. Stay tuned for more details….
Members: Your meeting notices and membership directory are now being sent via e-mail. If any of your contact information has changed please let us know by sending an e-mail to firstname.lastname@example.org.
- Consumer Affairs and Customer Service professionals! The benefits of membership in SOCAP Canada can help you make your consumers more satisfied, your job more rewarding, your company more profitable.
- Check us out! You’ll not find a better opportunity to network with your colleagues and learn from the pros than membership in SOCAP Canada. Our monthly luncheons offer this opportunity and more, with presentations from industry leaders, information technology specialists, education and association members. To attend an event, visit the Business Meetings page or send an e-mail to email@example.com.
SOCAP Canada is committed through its membership, to foster and maintain the integrity of business in dealings with consumers, to encourage and promote effective communication and understanding between business, government and consumers, and to define and advance the consumer affairs profession
In order to carry out its mission, SOCAP Canada will pursue excellence in achieving the following objectives:
- To promote the exchange of ideas, expertise and opinions relevant to consumer affairs
- To develop and encourage high standards of performance by those engaged in the consumer affairs profession
- To conduct, encourage and coordinate meetings, conferences, seminars and workshops for the professional development of members.
- To serve as a clearing house for consumer affairs data and information
- To encourage liaison among consumers, educators, business, government and the media
- To assist in the development of educational programs for consumers
- To aid Consumer Affairs Professionals in Business to anticipate, recognize and respond to consumer needs, desires and expectations